Tennessee communities struggle to meet the transportation needs of older adults. The issues across America tend to be the same:
- How to provide the kind of door-through-door service older people want and need;
- How to recruit enough volunteer drivers and how to manage insurance;
- How to arrange rides, especially in rural and suburban communities; and
- How to pay for it all.4
Tennessee could consider implementing the ITNAmerica model, or something similar, throughout communities in the state. ITNAmerica works with communities to help develop dignified and sustainable transportation options. ITN volunteer drivers store transportation credits for their volunteer efforts. These credits may be used to plan for their own future transit needs or they may use these credits to help pay for rides for members of their family or for low income seniors through a scholarship program. ITN transportation credits are honored at any ITN in the country. ITN’s goal is to provide the expertise, tools and state-of-the-art technology that allow organizations to serve more people without additional resources or funds.